
**Hourly rate + commission**
Garvey Volkswagen Kia is looking for an enthusiastic Customer Service / BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming communications made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers during their vehicle search process.
To be successful as a BDC representative, you should have a knack for marketing and sales. Top candidates will be professional and personable individuals, with a passion for great customer service.
**Must be vaccinated against COVID-19**
Our BDC Representative Responsibilities (include by not limited to):
- Answering incoming phone calls and online enquiries.
- Logging customer details and comments in our system.
- Scheduling appointments and following up with any "no show" customers.
- Maintaining thorough, up-to-date knowledge of our products.
- Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
- Adhering to all company policies and procedures.
- Maintaining contact with customers to ensure they are happy with our service.
- Ensuring potential customers are aware of any promotions.
- Assisting with various other tasks at the dealership.
BDC Representative Requirements:
- Degree in business, marketing, or related field.
- Proven experience in sales.
- Good written and verbal communication skills.
- Highly organized, with an ability to learn quickly.
- Proficient with Microsoft Office software and the internet (tech savvy).
- Professional and personable demeanor.
If this Customer Service / BDC representative position interests you, please apply online today!
**Hourly rate + commission ** Pay based on experience **
**Must be vaccinated against COVID-19**
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Queensbury, NY 12804: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Business development: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Call center: 1 year (Preferred)
Work Location: One location